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Zoom Events & Webinars

Zoom Events & Webinars

Overview

What is Zoom Events & Webinars?

Zoom Events and Webinars are part of Zoom’s event solutions that uses existing Zoom products to produce interactive and engaging virtual experiences. It combines Zoom Meetings, Chat, and Video Webinars in one solution that enables event organizers to produce ticketed,…

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Recent Reviews

Zoom for Events

9 out of 10
December 06, 2023
We used to use Zoom all the time - with the start of the pandemic it came in very handy. I worked events and with the pandemic and the …
Continue reading

Know The Zoom Way of Meeting Up!!

8 out of 10
April 05, 2022
Soon after the pandemic, the entire business ecosystem moved to an online mode of business which helped us to connect with our colleagues …
Continue reading
Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 9 features
  • Branding options (31)
    8.0
    80%

Reviewer Pros & Cons

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Pricing

View all pricing

Zoom Webinars

starting at $79

Cloud
per month starting with 500 attendees

Zoom Sessions

starting at $99

Cloud
per month starting with 100 attendees

Zoom Events

starting at $149

Cloud
per month starting with 100 attendees

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://zoom.us/pricing/events

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

Marketing personalization with Zoom Webinars and Outreach

YouTube

Connecting Zoom Webinars with Keap [PlusThis Tutorial - Part 2]

YouTube

Zoom Webinars Review: is it Worth the Upgrade? [+Better Alternatives]

YouTube

Zoom Webinars Review • Demo & Quick tutorial

YouTube
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Features

Online Events Marketing

Features related to the marketing and branding of online events, and use of online events for marketing purposes.

8.3
Avg 8.5

Virtual Event

These are features for Virtual Event software.

8.5
Avg 8.2
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Product Details

What is Zoom Events & Webinars?

Zoom Events and Webinars are part of Zoom’s event solutions, helping customers host virtual and hybrid events and large-scale broadcasts.


Zoom Webinars supports single-session large broadcasts. The product provides the ability to stream to third party platforms, embed into a webpage and send out a single link to attendees. The straightforward set up enables users to host a large broadcast at any moment.


Zoom Webinars features:

  • Engages audience with high-quality video webcasting
  • Boosts engagement with Q&A, polling, and reactions
  • Improves webinar strategy with post-event reporting
  • Supports up to 100,000 attendees and 100 panelists


Zoom Events is an event management platform built on Zoom’s video technology. It is used to create and manage virtual events of any size. Zoom Events offers added features such as event hubs, customizable registration and ticketing, attendee networking through a chat-enabled event lobby, and event reporting, including registration, attendance, and ticket sales. The solution is designed to simplify hosting, marketing, and reporting on virtual and hybrid events.


Zoom Events is available with the following features:

Zoom Sessions includes Zoom Webinar features, along with:
  • Customize event landing pages for branding
  • Branded emails to promote events
  • Performance measurement within an interactive dashboard
  • Collaboration with co-hosts and co-editors
  • Professional events tools: Simulive and Backstage

Zoom Events includes all features of Zoom Sessions, and the following:
  • Audience engagement tools, with multi-session events
  • Tailored ticketing and mobile app
  • Expo Floor and Sponsor area to boost event revenue
  • Customizable profiles to foster attendee networking
  • On-demand viewing in the Event Lobby to expand event reach
  • Accelerated event setup with curated event templates

Zoom Events & Webinars Features

Virtual Event Features

  • Supported: Registration, RSVP, and ticketing
  • Supported: Email marketing
  • Supported: Livestreaming
  • Supported: Audience engagement
  • Supported: Event recording
  • Supported: Virtual booths
  • Supported: Networking
  • Supported: Event analytics

Online Events Marketing Features

  • Supported: Branding options

Zoom Events & Webinars Screenshots

Screenshot of features available for Zoom Events & WebinarsScreenshot of features available for Zoom EventsScreenshot of new and enhanced features

Zoom Events & Webinars Video

What is Zoom Webinar?

Zoom Events & Webinars Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported CountriesAll countries
Supported LanguagesAll languages

Frequently Asked Questions

Zoom Events and Webinars are part of Zoom’s event solutions that uses existing Zoom products to produce interactive and engaging virtual experiences. It combines Zoom Meetings, Chat, and Video Webinars in one solution that enables event organizers to produce ticketed, live events for internal or external audiences of any size.

GoTo Webinar, Webex Webinars, and ON24 are common alternatives for Zoom Events & Webinars.

Reviewers rate Livestreaming highest, with a score of 9.4.

The most common users of Zoom Events & Webinars are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(333)

Attribute Ratings

Reviews

(1-25 of 33)
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Score 10 out of 10
Vetted Review
Verified User
Incentivized
We've been using Zoom Webinars since 2014. Everything from Director's Quarterly meetings to major company announcements to DEIB events. We average at least two major webinars per week, sometimes as many as eight per week, all conducted under Zoom. Attendance ranges from just a few hundred to over 1500. There simply isn't a better platform for mass one-to-many video communication.
  • Simple user experience--very intuitive for attendees to join, interact with Q&A
  • Adaptable and feature rich--very easy to set up Webinars for different use cases with features like registration, Q&A, practice session, HQ video, branding and virtual backgrounds, polls/quizzes, post-surveys, breakouts, resources, production studio, FB/YT Live, captions/translation, etc
  • Aesthetically pleasing--new branding options (such as webinar wallpaper, custom backgrounds, and name tags), plus the recent addition of the Production Studio feature, means it's easier than ever to produce beautiful and appealing webinars.
  • Panelists, practice session, and backstage--Zoom makes it easy to set up webinar panelists ahead of time, and get them into the room early for a practice session. The new backstage option is even more powerful than the practice session feature.
  • The bleeding edge--Zoom is continually adding powerful new features for Webinar rooms, where other programs leave you with the same ol' stagnant feature set.
  • I wish there were more polling options available in Zoom in general, and this extends to both webinar polling and post-webinar surveys. Could certainly do with a more robust polling feature set.
  • Setting up Registration for Zoom webinars can be very tricky, and I usually advise against webinar registration. The fact that users have to manually download an .ics to add it to their O365 calendars after registering means lots of issues with users attempting to join after registering early.
  • I would have complained about lack of breakout rooms for webinars, or the fact that the practice room can't be turned back on after it was turned off, but Zoom recently implemented webinar breakout rooms plus the Backstage feature, so both of these common complaints are now fully addressed!
There simply isn't a better webinar tool. Zoom offers best-in-class audio/video codecs and quality, they have the best usability, they have the most features, and the price for a webinar license is fairly reasonable.
February 27, 2024

Zoom Webinars For The Win

Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Zoom Webinars for a twice weekly educational webinar series for our internal teammates. We also use it for events held for our customers. Zoom Webinars allows us to easily schedule, manage, and run our webinars with ease. We love the ability to create and save templates to speed the setup process, customizing email reminders, and using their suite of collaboration tools during the webinars.
  • Ease of webinar setup
  • Webinar templates
  • Reporting
  • Collaboration Tools
  • I will we could add registration disclaimer language to the Webinar templates.
  • Some of the customization and setup features are difficult to find.
  • I would like to add someone to help me run webinars without paying for them to have their own webinar platform. We should be able to buy one platform and both of us log into it and setup and run webinars from it.
I've used Zoom Webinars for meetings and webinars from two people to 500 people. It has worked well and reliably in each scenario! I especially appreciate that viewers can turn on closed captions if they need them or can have the language translated. That makes this very helpful for our teammates that need that type of assistance.
Denise Lahat | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I am a technical producer for virtual and hybrid events. We mainly use Zoom and Zoom Events for virtual and hybrid events productions. Some productions also include vMix/Blackmagic/multicam.
  • Very quick and easy to set up a multi-day/concurrent session event
  • Assign host/alt host permissions for speakers and support staff to start and run their own sessions
  • Livestream to lobby for easy admin management
  • Simulive for automatically playing out pre-recorded content as if live.
  • Production Studio for more professional looking productions
  • Option to automatically move participants to next session
  • Broadcast message to concurrent sessions (breakout room like functionality)
  • Improved Expo and Networking functionality (they are a bit basic now)
Zoom Events can be used for single session, recurring session or a multi day/ multi session conference. I've used it for many types of events, its very flexbile and configurable.
Ray Harwood | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I use Zoom Events primarily to host virtual events for clients whose needs demand something more than "just a meeting or a webinar". Clients who have conference-like, multi-day, multi-session events see Zoom Events as an opportunity to "scale up" their event without huge expense. While Zoom Events can accommodate hybrid events, those come with a degree of complexity that can be expensive. Many of my clients are staying with annual virtual events or alternating onsite and virtual events, with some wanting to convert their small-scale onsite events to hybrid. I've used Zoom Events for groups as small as 50 and as large as 800 (an upcoming event will be 1,200+), and once you learn the event configuration process, any event is easy to configure -- once you have your event details down on paper or in spreadsheets. A lot of it can be imported with CSV with no hand data-entry.
  • Easy data entry using imported CSV files
  • Full speaker and session images and text, with individual itineraries for attendees.
  • Duplicate the structure and format of an existing event for your next event, or create an event template to easily replicate future events
  • Automated language caption translation on-the-fly for a growing list of languages
  • Like most Zoom products, Zoom Events is actively being improved and updated. The release cycle is monthly, which means event planners need to keep up with changes.
  • While Zoom Events also works for in-person only events, this will require a certain mind-set shift to work well for many organizations.
  • There is a core group of small business Zoom Events users who can provide help to new-comers, and an increasing number of helpful on-boarding resources, but Zoom Tier 1 support still starts out with the most pedantic questions; it's difficult to reach someone who can really help you with a difficult problem if you are not a large Zoom customer.
  • Professional Services is available from Zoom, but it the cost is out of reach of most small businesses and non-profit organizations.
If you're flexible and want the types of features that a virtual conference can provide, with a multi-day, multi-session format, Zoom Events can be a good fit. If you have "your way of doing things" and you're not willing to explore the Zoom Events product to get the full benefit, it might not be for you. If you're a $500M year company, pay for Zoom Events Professional Services and get a great event -- virtual or hybrid! If you're a small business or nonprofit, find a small Zoom Events producer to create your event for you, or a Zoom Events "navigator" to provide you the guidance you really need to do it on your own.
Ch Shahryar Fazal | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I used Zoom for online B2B Sales calls. Previously i was using Skype and local dialers to reach out clients. During COVID -19 moving from phone call to Zoom meetings totally changed my experienced. In my opinion, it is user friendly and increased my conversion rate. I also used it for internal team meetings and was a great experience so far. Managing virtual team, chat rooms, screen sharing and easily joinable from browser with a single link made it a favorite platform.
  • User Friendly
  • Screen sharing
  • Free video Recording
  • Calendar invites and follow-ups
  • It is difficult to use Zoom for low band width connection.
  • One hour bracket for free user should be increased
  • Mobile browser view is difficult to join
Best platform for Online Sales Meeting
Internal Team Meeting can easily be conducted if a resource is on work from home
Presentations can efficiently done through Screen Sharing
Webinars can be organized
It can easily be integrated with different platforms like Upwork
It is very easy to Sign Up and manage it.

Score 9 out of 10
Vetted Review
Verified User
Zoom Video Webinar is being used across all our departments, Zoom is a very popular platform & user friendly So very less technical support is required for the same .When the Higher management want to convey their thoughts to all employees we use the webinar functionalities as well as when our management need to share the info of products to the end customer we use it & without any problem people join the webinar with functionalities of multiple panelist , Unmuting audio , Q & A functionalities.
  • Multiple Speaker/Panelist
  • Unmute attendees at times
  • Registrations & data collection
  • Background Banners in webinar without sharing presentation
  • Starting Webinar from Mobile
Zoom Video Webinar is suited were only one way communication is required where no one will speak only listen with other functionalities of even controlling the participant audio when raised hand , the Q & A section making everyone to share their thoughts & Question as well as the functionality to increase the number of participants.
Score 7 out of 10
Vetted Review
Verified User
You cannot see if the follow-up emails after the webinar were sent or not. There is no report or proof that this email is sent to webinar registrants. I contacted support and they said they do not have this feature and that I would need to contact each attendee and ask them if they received this follow-up email which is grossly unprofessional to do. I would suggest that any emails following the webinar should be sent from HubSpot or emailing system like Mailchimp, etc.
  • record webinar
  • practice session
  • No information or record if any of their emails have been sent or not. (follow-up emails)
Zoom Webinars is overall a very good tool, especially because it can integrate with HubSpot but its most lacking feature is the follow-up emails to attendees and absentees after the webinar. You cannot see if this was sent or not. Apart from this feature, which you can work around for future webinars, it's pretty decent.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Zoom Video allows our company to set up meetings with various vendors and clients in different locations. This allows us to interact with individuals to analyze product details or address concerns that a client may have with an order. In this time of social distancing we have been using Zoom Video to set up meetings for new business and new relationships with vendors. We are able to contact services like payroll and insurance carriers to go over any changes in rates or help to sign up employees during renewal. We expect to continue to use Zoom for our future meetings to continue to sell our products and get the word out on our company.
  • Easse of Use to connect with individuals
  • Opportunity to include large groups in the meetings
  • private and secure
  • Call in could be easier to navigate
  • Allow the host more options to control the meeting
Zoom is an easy way to communicate with various individuals as long as a internet service is available. Even without a camera or microphone you are able to participate in a meeting. This can vary from casual to professional settings. I can not forsee a scenario where the meeting would not be appropriate.
Score 8 out of 10
Vetted Review
Verified User
For client conversations and webinars, my firm now uses Zoom Video Webinar. We use Zoom to make meeting invitations and see our clients' faces as we discuss their company because we have clients all across the country. Additionally, the screen sharing tool comes in handy when showing clients' websites and other images.
  • For the purpose of voice recording and onboarding new employees, this works well.
  • It is simple to use and has a pleasing appearance.
  • It is a fantastic tool for recording and archiving critical recordings.
  • It could be easier to share documents at a meeting.
  • If this is your first time attending a Zoom webcast, please arrive five minutes early. It might take some time to get there.
Zoom may be used for a variety of purposes. Not only do I want to perform seminars and group coaching here someday, but I also want to establish a webinar. It's convenient for me as a coach and for firms with people scattered over the United States or the globe to be able to gather in one central location. This is useful for anyone who has to meet face to face or even face to audio, and it's even better if the talk or meeting needs to be recorded. I haven't discovered a method to make it less useful or suitable for myself, so I can't speak to that.
Score 8 out of 10
Vetted Review
Verified User
Soon after the pandemic, the entire business ecosystem moved to an online mode of business which helped us to connect with our colleagues from the entire globe. Since we have to conduct and attend several meetings to have a smooth flow of our business decisions. Zoom Video Webinar has come out with a good user-friendly interface and has been a part of our business to this day. Its video recording mode has helped us to keep a record of our decisions and proof of transcript. The host and admin controls help to manage large audience sizes without any disturbances. Having a screen sharing option along with onscreen board and pen usability, enable us to present as well as explain the business parameters and agendas. Its breakup room features help us in the distribution of small events to be conducted simultaneously. It has enabled our team to stay connected for an entire project from drafting to finalization.
  • The screen sharing feature
  • Recording of meetings
  • Providing breakup room
  • Admin controls.
  • Chat option
  • Sometimes irrelevant background noise creates disturbances that need to be identified and auto mute them
  • Identifying spamming messages on chat option and providing admin to block or remove
  • When having large participants presentation screen to users ratio should be properly adjustable
  • It is also prone to cyber-attack like we fear having a sensitive discussion which is crucial to the organization, so if zoom provides a highly secure connection at premium charges, it will be highly appreciated
Zoom meetings are appropriate for 1.casual meetings with friends o 2.virtual parties
3.office events.
4. Conducting meeting seminars for a huge crowd like for thousands .
5. The events or private meetings which need to be recorded and be stored in cloud memory for future references.
6.It is also prefect for medium sized enterprises where meetups are more frequent.
7. It can also be sync with slack which most of the enterprise uses.

Zoom meetings are less appreciated in.
1.Highly sensitive meetings.
2.In a conversational class or interactive teaching programs where 2 -3 people couldn't be heard distinctibly and it creates chaos.
3.Using it as debate forum whould be of less use people can't be assessed properly when their body guestures could be judged properly and simultaneously people talks creates easy chaos.
Kesta Bramble | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
The Zoom Video Webinar is currently being used by my organization to host project team meetings, departmental meetings, and management meetings. It is being widely used across my organization as well as our affiliates. It creates convenience by avoiding the need to travel far to meet face to face as well as for safety purposes during the pandemic. It's quick and easy to use.
  • The ease of using other apps while on a zoom video call
  • The ability to disable audio during the call so that it can be used on another app
  • [A] simple way to chat within the group to all audience[s] or a particular user
  • Ease of scrolling through the videos of participants as well [as] the participant's list
  • The chat room can enable the option of sending a broadcast to participants on the meeting without sending [it] to all
  • A participant can be on hold on a meeting instead of leaving the meeting and returning
  • Noise reduction if possible for background noise from some participants
Zoom Video Webinar is well suited for business meetings, within companies, whether it be team meetings, management meetings. It can also be used for group discussion purposes where the ability to congregate in person is not feasible. It can also be best used for [an] online school where the class should be interactive and both the lecturer and students play a part in the lesson. I think it is not well suited for public broadcasts for media purposes.
Jitendra Choubisa | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
As our organization is mainly into education management so Zoom [Video Webinar] is being used by my whole organization and by every one of the [employees]. Zoom [Video Webinar] provides a top solution for all the virtual meetings. With its simplistic UI and powerful presentation performance, one can rely on its usage. Zoom [Video Webinar] being now popular in market is used by many of the users. It has click & join feature by which anyone can join the links without even signing up. Zoom [Video Webinar] helps faculties in our institution by providing them full control over meetings and user reports after the meeting through web portals. Zoom [Video Webinar] is incredibly simple to use and present. It is lightweight and its mobile application is also easy to install and use, Students can easily grasp onto it and can start work with. The screen sharing is optimized and has a annotate tool and also privacy tools to restrict anyone else from presenting. Zoom [Video Webinar] provides a 100 participants limit on FREE user account and 45 minutes of meeting limit also and I think it must have to be increased so that Basic users get a more idea of how Zoom [Video Webinar] works in order to upgrade over business/professional plan.
  • Recording : Recordings done by Zoom are high quality and are in very small size. This makes recordings portable and also Zoom provides direct Live on YouTube feature.
  • UI : The user interface of Zoom is very easy and simple. The options are well stacked and enlarged so one can understand them. Scheduling, sharing, starting a meeting is [not] rocket science in Zoom.
  • Presentation : With zoom one can easily present the screen or any particular document. It has annotation tools which is very useful while teaching online.
  • One Click Join : With this anyone can join the Zoom meeting links with just one click. No sign up required, no wastage of time.
  • Limitation for BASIC User : Zoom currently have 100 participants limit and 45 minute meeting limit for Basic users but I think it must have to be increased in order to have a more brief look over its working
  • Cloud Storage For Basic User : Zoom doesn't provide any cloud storage for your recordings for Basic Users, while MS Teams does, and I think that where zoom can make improvements.
  • Video Presentation : Zoom lacks performance at the time of video presentation. Video lags at the time of presentation.
If you are a small business or just started with virtual meetings, Zoom [Video Webinar] is best for you. It does the job very well for which it is made for. For teaching, webinars, workshop purposes, Zoom [Video Webinar] can be used easily. It has 100 participants limit for basic users which can be used by trial user user in order to have a idea about its working. Zoom [Video Webinar] can be very well used for bigger webinars/ seminars or bigger gatherings also by considering Business/ Professional plans. The subscription charges are quite low as compared to other software's. Zoom [Video Webinar] has limitation of not providing room or space for other features like class material, Meetings notes, Quizzes etc. Zoom [Video Webinar] can improve its performance also while presenting and it needs to work more on security reasons also.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
For some time we've been trying to solve two issues. First, we want to vary the modality of our course delivery. Some students will move to campus, but there are others for whom online synchronous and asynchronous learning is best, given their other personal and professional demands. Secondly, we want to bridge alumni from one degree to another, and we have found that original, online content (aka, webinars) is one of the best ways to continue engaging alumni on key topics of proficiency. Zoom Video Webinar is helping fulfill both of those objectives. We are using it across the organization in different departments. Admissions uses Zoom to engage with large groups of prospective students to answer questions in a live (synchronous) format. Academics is using Zoom to deliver synchronous faculty-to-student interaction for our distance and hybrid students. The alumni and placement office is using Zoom to connect soon-to-be and recent graduates with the knowledge base of our broader alumni. And our continuing education department uses Zoom webinars to provide original content in small, manageable packets that are later expanded upon in our advanced and terminal degrees.
  • Zoom is platform agnostic. It's easy for anyone with a phone or device to attend a webinar.
  • Zoom doesn't require downloading or signing up for software. Users can click through the provided URLs and are immediately in the webinar space.
  • Zoom provides direct access to meetings. Some of the platforms we sampled required attendees to "appear" in a waiting room and be approved by the host. This complicated matters when the host is trying to "host" the webinar and approve people. We love that with Zoom people can pop in, drop out, and come back any time during the presentation and discussion.
  • I would love to see the ability to change recording features. For example, when we record a webinar, it captures whomever is speaking/presenting. I would love the option to set the video record parameters to capture other elements, including chat and discussion.
  • I would love to see Zoom embed a video editing component to their offerings. Currently, we download the webinar recording, import it into a video-editing software, and then place introduction and conclusion elements. Why can't I just do this straight into Zoom. Maybe they can partner with Microsoft or Adobe Photoshop Elements to easily feature drop-and-drag video editing. This would enable users to brand webinars inside the platform.
Whether the group is 5 or 50, we have found Zoom to be dynamic enough to accommodate our webinar hosting needs. For synchronous presentations, we have had no problems whatsoever. Editing and branding content for asynchronous delivery is more complicated, usually requiring users to video edit in a different platform. We love the ability to silence all microphones or open it up for discussion, and in most of our webinars we have elements of both.
Meredith Brough | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Zoom is used on a weekly basis in my business. It is a very important tool in helping me to communicate and support my clients on a group level. I use it for group coaching twice a week and 1-2 times a month for workshops. This service allows me to gather people from all over the world into one convenient place, puts me in front of them, and records the instruction and interactions for later use.
  • Zoom is convenient and easy to use. This means I can use it easily, but also my clients appreciate that it's not very technical or hard to figure out. It works for everyone!
  • Zoom is affordable. I appreciate that I can use it for free up to so many minutes, and that I can have some free storage. I pay to use it for longer periods and this is affordable, too.
  • It's easy for my clients to create an account, access the meetings and join. They don't mind going to the effort of using a technical tool, so I am able to use this service often and it adds value to what I offer.
  • I hardly ever have technical difficulties, so it is reliable, which is very important to me!
  • I am able to switch screens to show my documents or slides. This is very nice in my workshops so that my attendees can follow along and understand better. I think it's easy to use!
  • I would like it if Zoom offered cheaper storage for my recordings. It is expensive. So we upload our recordings to YouTube.
  • I am happy with all other aspects of Zoom!
Zoom is great for so many uses. Someday I want to create a webinar on here, not just do workshops and group coaching. It's useful for me as a coach and useful for companies who have employees all over the US or the world to be able to meet in one central place. This is good for anyone who needs to meet face to face or even face to audio, and even better if they want the conversation or meeting recorded. I haven't found a way it is less helpful or less appropriate for myself, so I don't know anything about that.
Rocky Kev | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
My company is remote. Being remote doesn't mean there aren't any conversations happening. My team is constantly chatting through Slack, jumping on 1-on-1 meetings/team meetings in Zoom, and pushing updates to Asana. Zoom has been our go-to platform for video conference calls. Zoom Video Webinar is just as good, using the same technology to share our webinar to our audience of thousands.
  • Easy for the administrator to set up and get started.
  • Easy for participants to jump in. No configurations. It just works right out of the box.
  • Really easy interface with clear buttons/actions.
  • Fast and reliable.
  • It can get expensive with a large team.
  • Some features in Zoom Meeting aren't in the Zoom Webinar (and vice versa).
  • The analytical data you can get on your viewers isn't as good as GoToWebinar. The tradeoff is still that Zoom Webinar is a frictionless experience.
Some specific scenarios where Zoom Video Webinar is well suited would be for group training and presentation meetings.

For group training, it allowing participants to ask questions and presenting content without any hiccups. You can gauge the participation level and share content like PDFs/slides/etc. You can also invite additional hosts and have multiple cameras if you have a Q&A style session. I even know of colleges that use Zoom to connect multiple classrooms in different cities together.

For presentations with clients/companies - it just works! Any computer with access to a browser can get it to work - no messy configurations or long installs. I can share the zoom link with them and see them in the room within 2-3 minutes. Try that with Skype/GoToWebinar, and it'll take 10-15 minutes of installing, account creation, and other annoying setups. We can whiteboard, draw things out, share a screen with a Google Document... it's great.

Zoom Video Webinar isn't a replacement for live training. No technology is.
Katelyn Rylee | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I use Zoom personally and my company uses it. We have mostly used it to recruit other agents and do eXp explained videos. I also use it to record myself making videos of powerpoint for other agents and clients to send to when they inquire about something. A lot of big agents also use it to do educational sessions once a week and I always try to attend and learn as much as possible. It makes it easier for our company to communicate throughout different states and countries.
  • One thing that is amazing about Zoom is that you can pull up a PowerPoint, use a laser or draw on it and then record yourself presenting it to people!
  • Another thing I love about Zoom is that you can schedule meetings and send out the ID for them so that people can mark it on their calendars and join if they want to.
  • One thing that Zoom does that I like is that every one that is on can have their face showing and talk or respond if they want to. You can chat with so many people at once from all over!
  • I'd love to see where you can make a personal meeting ID. I would like to be able to name my meetings so that people know what it is and its easier to put the ID number in.
  • I'd also like it if I'm not showing my face, my little screen goes away because I always think that my face is still being shown even if it isn't.
Zoom is very suited if you belong to a big company and either the employees are remote or you want to talk to people in different states. It definitely makes communication in big areas easy. It's also great if you're coaching someone. It may be less appropriate if it would be better to meet someone face to face because they will be working in your office or joining your team. I also think it's a little silly to use between family members as well.
November 05, 2019

Zoom at its best!!

Anil Gurudinasinghani | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Being a recruiter, we use Zoom for scheduling interviews of candidates. It's easy to generate a meeting ID using Zoom and we can share the link to the candidate for joining the meeting. Zoom can also be used to set up an audio discussion so it's helpful for both audio and video discussion, and another positive point is that we can use Zoom in audio mode even if other party is on video mode and vice versa.
  • Video interview meetings
  • Audio interview meetings
  • Screen sharing in meetings
  • Zoom is very easy to use for anyone who has or does not have knowledge, you adapt very quickly to its interface.
  • It takes time to connect through link.
  • I don't like the feature that Zoom doesn't tell me the count of calls I made on a daily basis. I have to manually count in the Zoom desktop app that I use.
In our organization, the main purpose of Zoom is scheduling interviews and meetings with the clients. I like Zoom Video Communications for several aspects, one of them is that you can make video conferences with your partners. It also offers the best video, audio and wireless display experience to share through Windows, Mac, iOS, Android, Blackberry, and Linux. It is super fast and easy to use and it gives you a few days of premium testing so you can access the full use of Zoom.
October 28, 2019

Zoom Zoom Zoom!

Score 10 out of 10
Vetted Review
Verified User
Incentivized
Zoom Video has been amazing! We have been able to bridge a major communication gap with our client, and internally with our team.
  • Clear video and audio
  • Ability to quickly share screen
  • Easy to Use
  • Email Invites do not look great
  • Setting up a meeting can be a little confusing at times
It has been amazing for our small client base as it helps bridge some major gaps in communication since having it.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use zoom to collaborate with external partners and colleagues. We use it for meetings, both audio and video, as well as screening sharing. It helps that we can use one platform for all types of sharing and connection.
  • Single platform.
  • Flexibility in audio/video.
  • Easy set up of meetings.
  • Recurring meetings.
  • Use of host passwords.
  • Calendar integration.
Zoom is good if you want to use all of its services, but it can be harder if you only want to use a few of them. For example, if you just want to have a voice call, it can be hard to set up without also including all the other options.
Mogana Tashiani | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I use Zoom Video Webinar for client meetings and team meetings. Though Zoom Video Webinar, the presentation slides can be shared to other users. We use it for our regional company meeting, connecting with other offices across countries such as Japan, Thailand, Korea, Malaysia, and Singapore.
  • Zoom Video Webinar is easy to install and use. It is extremely user friendly.
  • Many apps can be integrated with Zoom. I integrated Google Calendar with Zoom to manage my schedule easily.
  • The quality of video streaming is much better than other similar vendors. It is rare to experience technical issues during video-based meetings.
  • Sometimes the users are inaudible. Like other video communication platforms, I need to exit and return back to the meeting to solve the problem.
I often call clients in different regions which have different time zones. It is easier to schedule a meeting using Zoom as I can directly use Zoom to login to my email account to schedule and send meeting invitations fast and easily. Zoom also supports mobile and dial-in that make the connectivity with clients easily.

The basic plan of Zoom has meeting limitations up to 40 minutes hence users need to upgrade their account for extended meetings.
September 23, 2019

Easiest webinar tool

Nicolas Costa Ossa | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We've used it in the marketing department to do webinars. It has been used sporadically by the HR department to do some webinars but in collaboration with Marketing.
  • Easy to set up
  • Super reliable
  • Great sharing features
  • The UI feels outdated
For any type of webinar-like event, it really works great. We have used it in very small webinars (less than 10 people) and also for larger ones (100+) where it works perfectly fine.
Vaibhav Choksi | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Zoom Video premium features available for free. Our PO, Engineering and Internal Comms departments use Zoom Video software for recurring meetings. Zoom makes it possible to share screens with others, view live screens and take on-demand decisions. It also allows us to record videos and allows the text chat during multiple people having a discussion. Moreover, meetings can also be integrated with external calendars. This is a very useful feature that helps manage team meeting schedules better.
  • Meetings can be integrated with external calendars that provides an advanced option to facilitate interactions when meeting starts, such as asking for a password to prevent unauthorized access.
  • Chat with other attendees and store relevant information about them in an address book inside Zoom
  • Screen share with others in a meeting while having the ability to record audio and video.
  • Share only a specific window or an entire desktop.
  • It is not convenient in Zoom Webinar that toolbar is not displayed properly when set at the bottom of the screen, as it only opens from top to bottom.
  • Main window can't easily be resized as some buttons will disappear and become unusable when there is a meeting going on.
Most features are very useful. I like the feature where scheduling new meetings with multiple options are presented to make it easy to obtain the desired behavior by default when launching a meeting. Screens can be shared and recorded during the meeting to make the discussion more effective. Some features that are less appropriate are that the main window when a meeting is happening can't easily be resized as some buttons will disappear and become unusable.
Dustin Hovey | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Zoom across every level and department in our organization. Since our organization is spread out across numerous offices around the world Zoom serves as an important collaboration tool. We use Zoom for video conferencing across teams, to present our screens in conference rooms, and to conduct company-wide meetings.
  • Screen sharing: Zoom enables users to seamlessly share their screen, chat through messages, and empowers listeners to virtually raise their hand when they have a question.
  • Mute all participants: Zoom can allow presenters to mute all participants and prevent their video feed from being broadcast
  • Works on any device: Users can log in from a computer, tablet, or smartphone
  • Some users outside the organization have complained about issues getting the Zoom links to work
  • Once in a blue moon, we have audio issues with Zoom, the video will work fine but sometime the audio will cut in and out
  • It would be great for mobile users to be able to select any user in a conference and see their video feed (instead of letting Zoom decide)
Zoom Video Webinar is a very versatile tool. Users can competently use it for team meetings, company all-hands, 1:1 interactions, screen sharing, presenting in conference rooms, or when a meeting could be aided through video with users outside the organization. With functionality on every device type, Zoom is a great solution regardless of where users are located.
Chris Carpenter | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I use Zoom in two contexts. The first is for my TEDxIndianapolis organizing team. The second is for my company. The reason I use it for both is simple - it just works. For virtual meetings and seeing faces, Zoom is easy to spin up at a moment's notice. The video component is very good. For the same reasons, but more bent towards screen sharing, Zoom is also very good. What folks may or may not know about Zoom is that it is, by use of the mobile app, able to work on Apple CarPlay, so taking a voice meeting on the commute is fair game...and a game changer.
  • Screen sharing.
  • Video conferencing.
  • Handling the VOIP/Telephony.
  • Fast meeting initiation.
  • Not terribly many come to mind - they really have thought of everything. The only limitation I have experienced is corporate adoption. Even their free version runs great and cuts off at a reasonable time.
Zoom is great for quick/ad-hoc meetings and info-exchange systems where the standard Microsoft products just can't seem to get out of their own way. The integration is seamless and there is no wondering if the licensing agreement that your company chose will include telephony, a conference bridge, VOIP, etc. Zoom just works. If I need to quickly present a town hall meeting to remote associates, do a how-to for a service, or an ad-hoc team huddle, Zoom accommodates it very well.
Albert Ellenich | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Our teams are geographically distributed and we rely heavily on Zoom to conduct everything from 1-on-1 meetings to full company meetings at quarterly reviews. It's indispensable as a communication tool. As a User Experience Designer, I use Zoom to share concepts and ideas with colleagues via screen sharing capabilities. The ability to annotate your screen during a live presentation is very helpful.
  • Zoom handles multiparticipant meetings very well through a centralized screen that allows you to see all participants, conduct group or individual chat sessions during the meeting and allows anyone to share documents in the meeting.
  • The chat feature in Zoom is very helpful during a meeting for discreetly reaching out to another colleague in the meeting when you want to share verify or validate something before announcing publicly in the meeting. It's great to have sideline conversations that are relevant to myself and another colleague in the meeting without disturbing the meeting.
  • The video features of Zoom are great! Since many of my meetings are conducted virtually, it's nice to see and talk with someone via Zoom's video feature to make our conversations more personal and meaningful
  • As much as I like the chat feature, I haven't found a way to save a chat or retrieve a chat when a meeting ends. If I am not the meeting host, everything disappears once the host ends the meeting. There are many times I'd like the ability to save a transcript of the chat.
  • I routinely falter with the microphone feature. I have set defaults to mute my microphone and video when I join a meeting, but there isn't an obvious visual queue onscreen in Zoom to let me know I am on mute. The microphone icon in the lower left of the screen does change appearance between live and muted, but it's not obvious. Many of my colleagues end up speaking for a minute or 2 before realizing they are on mute.
  • Screen sharing in Zoom is easy to initialize, but as a participant viewing, it can be challenging to quickly get the screen ratios established so you can view the shared items at a reasonable size.
Zoom is well suited for quick sharing of documents with a colleague or 2 when you want to present preliminary ideas as I often do in my UX work. Zoom has also been effective as a tool for larger meetings with 50+ people. Zoom is less suited for personal use because its feature-rich interface can take some time to set up and getting a meeting started isn't as quick as some native video conferencing applications on mobile phones.
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